Privacy Policy

Last Updated: March 4, 2025

Thank you for trusting Stoke Studio LLC (“we,” “us,” or “our”) and our product Baton with your information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your personal data when using Baton’s project management, issue tracking, and workflow services (the “Services”). By using the Services, you agree to the terms of this Privacy Policy. If you disagree, please discontinue use of the Services.

1. Information We Collect

  1. Information You Provide
    1. Account Registration: When you sign up for Baton, you provide details such as your name, email address, and any other information required for account creation.
    2. Profile Information: You may choose to add optional profile details like a photo or job role.
    3. Project/Task Content: Any issues, tasks, attachments, or AI-generated content you add to the Platform.
  2. Automatically Collected Information
    1. Usage Data: We track how you interact with Baton, such as pages visited, features used, and timestamps.
    2. Device & Log Data: We automatically log certain data about your device (e.g., IP address, browser type, operating system) for security and troubleshooting.
  3. Third-Party Integrations
    1. If you link external services (e.g., Slack, Google Workspace), we may receive information (like your name and email) from those services to facilitate single sign-on or data syncing.
  4. AI-Related Data
    1. Requests & Responses: When you use AI features within Baton, we process any text or files you provide to generate the output. We store these requests and responses as needed to deliver the AI functionality or as otherwise described below.

2. How We Use Your Information

  1. Provide & Improve the Services: We use your data to operate, maintain, and enhance Baton’s core features, including project/issue management, collaboration, and AI-driven suggestions.
  2. Communications: We may send you administrative messages (e.g., account notices, security alerts) and Service-related updates. Where legally permitted, we may also send marketing or product updates. You can opt out of non-essential emails at any time.
  3. Analytics & Research: We analyze usage patterns to improve Baton, understand customer behavior, and develop new features. We may aggregate or anonymize data so it no longer identifies you personally.
  4. Security & Compliance: We use collected data for fraud detection, abuse prevention, and to comply with legal obligations. We monitor logins and account activity to identify suspicious behavior and protect the platform.

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share it under these circumstances:

  1. Service Providers: We work with trusted third parties to help with billing, data hosting, analytics, email delivery, etc. These providers only access your data as necessary to perform tasks on our behalf.
  2. Legal Requirements & Protection: We may disclose data if we believe it's required to comply with a legal obligation (e.g., court order), protect our rights or the safety of others, or investigate fraud or misuse.
  3. Business Transfers: If Stoke Studio LLC is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that deal. We'll notify you if your data becomes subject to a different privacy policy.
  4. With Your Consent: We'll share data in any other way you specifically direct or consent to.

4. International Data Transfers

If we transfer your personal data outside your home country, we take steps to protect it in compliance with applicable data protection laws. For example, we may use European Commission-approved Standard Contractual Clauses or similar mechanisms when transferring data from the EU.

5. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, we either delete or anonymize it. If you close your account, we'll delete or anonymize your personal data, unless we're required by law to keep it longer or need it for legitimate business interests.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  1. Access & Correction: You can view and edit much of your personal data in your account settings.
  2. Deletion & Portability: You may request that we delete or provide a copy of your data.
  3. Consent Withdrawal: Where we rely on your consent, you can withdraw it at any time. This doesn't affect the lawfulness of prior processing.
  4. Opt Out of Marketing: Unsubscribe from marketing emails via the link provided in each message.

To exercise these rights, contact us at support@usebaton.com. We may verify your identity before fulfilling your request.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember Preferences: Keep you logged in, save interface settings, etc.
  • Analyze Usage: Understand how users navigate Baton to improve performance.
  • Enhance Security: Detect suspicious logins or repeated login failures.

You can adjust cookie settings in your browser. However, disabling cookies may limit certain features.

8. Security Measures

We employ a combination of administrative, technical, and physical safeguards to protect your personal data. These include, but are not limited to:

  • Encryption: We use encryption in transit (HTTPS) and employ secure protocols for data transfer.
  • Access Controls: Data is stored in secure environments with role-based permissions and regular audits of user access.
  • Regular Review & Updates: We routinely update and patch our systems to address emerging threats.

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorized activity on your account.

9. Children's Privacy

Baton is not intended for individuals under 18. We do not knowingly collect personal information from those under 18. If you believe we have collected such data, please contact us so we can promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy as our Services evolve. Continuing to use Baton after any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out:

Email: support@usebaton.com

We appreciate you choosing Baton from Stoke Studio LLC and value your trust in us.

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